Market Segmentation and Targeting
College admissions offices do much more than decide whether
or not to accept applicants into their respective institutions. Before they
have the opportunity to make a decision on applicants they must attract
students to gain interest in the college or university. One recruitment tool
used is to implement market segmentation and targeting. All types of institutions
whether they are large, small, public, or private implement forms of these
marketing strategies. My expertise largely lies in the area of small, private
institutions, so that will largely be the focus of my analysis. At my current
institution a strategy recently implemented seeks to attract students that come
from wealthier backgrounds. This is
being done in a number of ways. One way this is being done is by the addition
of rowing as a varsity sport. The theory behind this addition is that people
who compete in rowing tend to come from wealthier backgrounds. As The Atlantic notes, “[sports such as
rowing]… require expensive equipment and instruction…’” Therefore, we can
reasonably argue that students that participate in rowing tend to come from
wealthier backgrounds. Hopefully the addition of this sport will attract
students to apply to the university who otherwise may have not due to the fact
the school did not provide an opportunity to compete in that sport. Another
tool that this particular institution utilized was hiring an admission
representative who is based in, and focuses on a wealthy area of the country.
In the past, an admission representative was based on campus nowhere near the targeted
region and would travel there a couple weeks out of the year. With the creation
of the regional representative position, this individual is able to focus much
more of their time on a region which has been deemed as a priority for its
wealth.
The
question remains however, why are higher education institutions, especially
small, private schools targeting wealthy students so heavily. A large portion
of this can be attributed to the decline in enrollment numbers that many
schools, including the one I work with the most are dealing with. In an attempt
to attract more students, primarily lower income students, institutions are
giving higher amounts of financial aid than they may have given in the past. This
higher award rate leads to less profit for the college since they are giving
more institutional funding to students. If colleges are able to attract more
wealthy students they will be able to fight declining enrollment numbers, while
also combating the increase in funding they are giving lower income students,
since wealthy students will not be given as much financial aid. Many schools
are attempting to solve similar problems with these tactics. Time will tell
whether or not the targeting of these students will pay off for colleges.
Sources:
https://www.theatlantic.com/business/archive/2012/07/the-5-olympic-sports-where-being-rich-matters-the-most/259959/
https://www.census.gov/did/www/saipe/data/highlights/files/2014/F1_MP_14.pdf
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